Terms & Conditions
1.1 This website is owned and managed by Gomitolo S.r.l.s., with registered office at Via Cosimo del Fante 4, 20122, Milan (Italy), registered with the Companies’ Register of Milan with no. 11055830969, VAT no. 11055830969, REA no. MI – 2576254 (“we”, “us” or the “Seller”) and displays and promotes the sale of products marketed under the registered trademark “The Fleece Milano”.
1.3 If you do not agree, in whole or in part, with these Terms & Conditions, please refrain from accessing and using this website. Continued use of this website confirms your acceptance of these Terms & Conditions.
1.4 We reserve the right to amend or update all or part of these Terms & Conditions at any time without prior notice. Changes and updates will be notified to the users on the Home Page of the website and will become effective as soon as they are posted on this website.
1.5 For further information on products or the operation of this website, users can send an email to email@example.com.
2. Commercial policy
2.1 These Terms & Conditions (together with the documents referred to herein) regulate the offer, transmission and acceptance of purchase orders relating to the products on www.thefleecemilano.com between the users of the website and the Seller.
2.2 We offer products for sale on our website and related e-commerce business services exclusively to end users or consumers. For the purpose of these Terms & Conditions, “end users” or “consumer” shall mean any individual who is acting for purposes outside of his or her business or professional activity. We reserve the right not to process any order received from users who are not consumers and any other order which does not comply with the Terms & Conditions.
2.3 These Terms & Conditions do not regulate the supply of services or the sale of products by any third party which may be displayed on our website through links, banners or other hypertext links. Before sending orders and purchasing products and services from any such third parties, we recommend that you verify their terms and conditions. We shall not under any circumstances be held liable for the supply of products or services offered or provided by third parties (including through the execution of e-commerce transactions) to the users of our website.
3. How to buy
3.1 The display of products on our website is a mere invitation to offer. To purchase one or more products, the user must select them individually and add them to the cart by clicking the button “Add to cart”.
3.2 Once selection is completed, the user will be able to view all selected items in his/her Cart along with an indication of their essential features and prices.
3.3 To complete the purchase, the user must then click on the button “Checkout” where he will be required to fill in the purchase form with his/her personal data and eventually choose the preferred payment method to proceed with the payment.
3.5 Submission of an order constitutes a contractual proposal made by the user directly to us, through the website. By submitting an order form, you unconditionally accept and undertake to observe the provisions of these Terms & Conditions. Should you not agree with certain provisions of these Terms & Conditions, please do not submit your order form for the purchase of products on our website.
3.6 Upon receipt of the order submission, our payment system will send to the user a confirmation e-mail that shall not constitute an acceptance of the user’s proposal in relation to the order. By sending the confirmation e-mail we will only confirm to the user that we have received the order submission and that we are processing the order, verifying the accuracy and completeness of the data and the availability of the requested products.
3.7 A purchase contract between the Seller and a user is completed only when the payment for the products is debited to the user and the user receives our order acceptance e-mail confirming the successful completion of the transaction and (only if already available) any detail on the shipment of the products.
3.8 Any product for which no confirmation of shipment is given because it is unavailable, is not part of the purchase contract; in case of ordered products and resulted not available at the time of shipping, we will refund the buyer the price of the product within 30 days of the order date.
4. Prices and payments
4.1 On our website we only offer products marked with “The Fleece Milano” trademark. We do not sell second-hand or flawed products.
4.2 The products offered for sale on our website are purchased directly by us from manufacturers carefully selected for their stringent quality controls to ensure the highest quality and reliability standards of the products for the benefit of our clients.
4.3 Each product is accompanied by an accurate and detailed description of its essential qualities and features. Images and colours of the products displayed on the website may not exactly correspond to the real garments due to the internet browser, display or monitor used by the user.
4.4 Prices are subject to change and will be as quoted on our website from time to time, except in cases of material or obvious error. Check the final price of sale before sending the relevant order form.
4.5 In case of payment by credit or debit card, all details (for example, card number or expiration date) will be sent by encrypted protocol to Shopify Payments or PayPal which provide remote electronic payment services, without third parties having any access thereto. Such details will not be used by Shopify Payments or PayPal except for performing the procedure relevant to your purchase or issuing refunds in the case of returns in compliance with the exercise of your return right or for reporting cases of fraud to the police. The price for the purchase of products and the corresponding costs for shipping and delivery, as indicated in the order form, will be charged to your current account only when the purchased products are actually shipped. The Seller will not have direct access to the user’s details and therefore it shall not be held responsible for any fraudulent and improper of credit cards by third parties and it will not have the ability to assess why a transaction is rejected by the payment system.
4.6 In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice
5. Shipping & Delivery Terms
Our Shipping & Delivery terms are hereby incorporated in, and constitute an integral part of, these Terms & Conditions, valid and legally binding on each user as if expressly set out in this page.
6. Returns and Exchanges Policy
Our Returns & Exchanges policy is hereby incorporated in, and constitute an integral part of, these Terms & Conditions, valid and legally binding on each user as if expressly set out in this page.
8. Applicable law and jurisdiction
The Terms & Conditions are governed by Italian law. Any dispute that may arise in connection with the Terms & Conditions or any of the services offered on this website (including the purchase of any products) shall be submitted to the exclusive competence of the courts of Milan, Italy.